![]() If you’re able to settle before a hearing you may get back some of your fees. For claims of less than £10,000 courts encourage you to use their mediation service. If the customer doesn’t pay within about a month, the judgement gets registered against them, and remains in place for six years, hampering their ability to get credit.Ĭourts are keen for disputes to be settled without a hearing. For small claims this will be a county court judgement (CCJ). For small claims hearings, you do not normally require a solicitor, but it’s advisable to use one for larger claims, especially as the loser can be made to pay the winner’s costs. If the court finds in your favour – because the customer doesn’t defend the claim or because it’s resolved in your favour – it will award a judgement ordering the customer to pay up. If the court decides that a hearing does need to take place – which will probably be the case if the amount is more than £10,000 – you’ll need to pay some extra fees. You need to pay a court fee to start proceedings. For more details on taking court action against customers who’ve not paid you, including information on court fees, go to the make a court claim for money section of GOV.UK. Claims of over £25,000 are dealt with in the High Court. ![]() Claims of £10,001 – £25,000 are also normally dealt with at the county court. In England and Wales, debts of up to £10,000 are dealt with as small claims in the county court. If the customer doesn’t pay up, the next step is to start court proceedings against them. Many customers will pay up at this stage. ![]() It needs to detail the outstanding amount, and any interest and compensation costs you’re charging. within seven days) you will take legal action. This is a formal letter which gives the customer warning that if they don’t pay by a certain date (e.g. The first step is to send the customer a late payment demand or letter before action. ![]() Late payment demand or letter before action. ![]()
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